Privacy Policy for EMS Tracking

EMS Tracking ("we", "our", or "us"), developed by Punom Tech, operates the EMS Tracking mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

We do not collect personally identifiable information such as your name, email address, or phone number directly through the App.

However, certain data may be automatically collected through third-party services integrated into the App:

Automatically Collected Data

  • Device information (device model, operating system version)
  • Approximate location derived from IP address
  • App usage data (interactions, session duration)
  • Crash logs and diagnostic information

This data may be used for analytics, app improvement, and advertising purposes.


2. Third-Party Services

Our App may integrate third-party services that may collect and process user data independently.

Google AdMob (Advertising)

We use Google AdMob to display advertisements. AdMob may collect information such as:

  • Advertising ID
  • Device identifiers
  • IP address
  • User interaction data

This data may be used to serve personalized or non-personalized advertisements. AdMob may use cookies or similar technologies to improve advertising relevance and performance.

For more information, see Google's Privacy Policy: https://policies.google.com/privacy

Google Analytics (App Performance)

We may use Google Analytics to understand how users interact with the App. Information collected through analytics services may be used to analyze app usage, monitor performance, identify problems, and improve app functionality.


3. How We Use Collected Data

We may use collected information to:

  • Improve app performance and functionality
  • Identify and fix technical problems and bugs
  • Analyze usage patterns and improve the user experience
  • Display relevant advertisements
  • Monitor and improve the reliability of the App

4. Data Sharing

We do not sell or rent your personal information to third parties.

Information may be processed or shared with third-party service providers when necessary to provide, maintain, analyze, or improve the App, including:

  • Google AdMob — for advertising services
  • Google Analytics — for app analytics and performance measurement
  • Service providers — where necessary to support core App functionality

Third-party services may process information according to their own privacy policies and terms.


5. Your Rights and Choices

You may have the following options regarding advertising and certain data collection:

  • Reset or delete your Advertising ID through your Android device settings.
  • Opt out of personalized advertising through your Google account or device advertising settings.

You can manage your Google advertising preferences through: https://adssettings.google.com


6. Data Security

We take reasonable technical and organizational measures to protect information processed through the App. However, no method of electronic transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.


7. Children's Privacy

The EMS Tracking app is not directed specifically at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information through the App, please contact us. We will take reasonable steps to address the issue.


8. External Links

The App may contain links to external websites or third-party services, including shipment tracking or courier-related websites.

We are not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of those third-party websites before providing any information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, applicable laws, or our practices.

Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the App after changes are posted indicates your acceptance of the updated Privacy Policy.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: phnombusiness69@gmail.com
Developer: Punom Tech